What is your cancellation policy?

Once payment is made and work has begun on your application, refunds are not possible except for the Legalisation service if not initiated. If you need to postpone your application, we'll accommodate you at no extra charge, subject to Familieretshuset's guidelines. If you're unable to marry within the licence date range, you'll need to contact your travel insurer for compensation. Rebooking with an expired licence incurs a non-profit fee of €295 to cover new fees and application work.